Privacy Policy

Last updated: June 30, 2026

This Privacy Policy explains how The Property Pilot, LLC (“The Property Pilot,” “we,” “us,” or “our”) collects, uses, and protects your information. It applies to ronthepropertypilot.com and to the email and text-message programs you can join through our site. The Property Pilot is a real estate business serving Virginia and Maryland; Ron Lenz is a licensed real estate agent affiliated with Century 21 Redwood Realty.

Information we collect

  • Information you give us: your name, email address, mobile phone number, the property or services you’re interested in, and anything you include in a form or message you send us.
  • Site usage: aggregate, non-identifying analytics such as pages visited, general device type, and approximate location, collected through standard web analytics and cookies and used only to understand and improve the site.

How we use your information

  • To respond to your inquiries and help you buy, sell, or rent a home.
  • To coordinate and confirm appointments such as showings and meetings.
  • To send updates you opt into, including email and/or text updates, such as new listings and market updates.
  • To meet legal, tax, real-estate licensing, and recordkeeping obligations.

Mobile information & text messaging

If you provide your mobile number by checking our text-updates box, or by giving it to us to request, schedule, or confirm an appointment, the following applies:

We do not share your mobile information. Mobile opt-in data and consent are never shared with third parties or affiliates for their marketing or promotional purposes. We share them only with the messaging providers that help us deliver the messages you requested, and only for that purpose.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to opt out, HELP for help. Full details are available in our SMS Terms & Conditions.

How we share information

We do not sell your information. We share information only as needed to provide our services, for example, with our real estate brokerage and the service providers that operate our email and text programs, and only so they can help deliver what you asked for. We may also disclose information if required by law. As stated above, mobile opt-in data and consent are never shared with third parties or affiliates for their marketing purposes.

Cookies & analytics

Our site uses cookies and standard analytics to understand and improve how the site is used. You can block or delete cookies in your browser settings.

Your choices

  • Email: unsubscribe at any time using the link in any email.
  • Text messages: reply STOP to any message to opt out, or HELP for help. See our SMS Terms & Conditions.
  • Access or deletion: email us to ask what we hold about you or to have it deleted.

Data retention & security

We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is perfectly secure, but we work to protect your information and limit access to it.

Children’s privacy

Our site and programs are intended for adults and are not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we’ll revise the “Last updated” date above.

See our SMS Terms & Conditions.

Contact

The Property Pilot, LLC
Phone: (228) 229-4326
Email: ron.lenz@c21redwood.com